Edited 254d ago
publicsafety
Salt Lake City will use AI-assisted 911 triage to manage about 30% of 450K annual non-emergency calls, addressing staffing shortages and improving response efficiency. #SaltLakeCity #AI #911 #PublicSafety #SmartCities #EmergencyServices #TechForGood #Innovation
Salt Lake Tribune: When you phone 911 in SLC and Sandy, AI soon may take your call. “Some 911 calls dialed by residents of Salt Lake City and Sandy soon may be answered by something like a robot, powered by artificial intelligence. Faced with chronic understaffing among the ranks of its dispatchers, the 911 Communications Bureau based in Utah’s capital city wants to explore using an […]