Beth is a helpline volunteer – part of the small army that gets on the phone every night across America, fielding calls from all kinds of people feeling lonely, broken, hopeless. Over the last year the tide has become a tsunami. As Beth goes through her shift, the stakes rise: is this the night she will lose someone? Save someone? Eventually, Beth’s own story comes to light, revealing why she does it. All along we remain with her: listening, comforting, connecting – patching the world back together, one stitch at a time.

Will Montgomery, a U.S. Army Staff Sergeant who has returned home from Iraq, is assigned to the Army’s Casualty Notification service. Montgomery is partnered with Captain Tony Stone, to give notice to the families of fallen soldiers. The Sergeant is drawn to Olivia Pitterson, to whom he has delivered news of her husband’s death.