Police officer Asger Holm, demoted to desk work as an alarm dispatcher, answers a call from a panicked woman who claims to have been kidnapped. Confined to the police station and with the phone as his only tool, Asger races against time to get help and find her.

Emma has a perfectly normal family until one day it turns out her dad, Thomas, is transgender. As Thomas becomes Agnete, both father and daughter struggle to hold on to what they had while accepting that everything has changed.